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Please send us your booking details by an email to cancellation@arzoo.com and we shall cancel the ticket and refund you the amount. Please note that, for cancellation of your ticket, the flight departure has to be over 48 hours.
Your refund will be processed within 15 working days from the date of receipt of the email (in case of e-tickets) or courier (for paper tickets). You will receive an SMS immediately after the refund is processed from our end. Please ensure that the phone number and email that you provide are correct.
To help you know about the refund in detail and to know more about the Fare Rules, Re-scheduling and Cancellation charges,click here
a.
If your flight departure is within the next 48 hours, please call the respective airline, cancel the reservation and collect a cancellation reference number. Mail these details to us by filling the cancellation form given below.
b.
If your flight departure is over 48 hours, send us the cancellation details by filling the form below. We will arrange to cancel the ticket for you with the airline and process the refund.
c.
If your flight is cancelled / delayed , we request you to get the cancellation stamp from the respective airline counter on the ticket and mail the same to us at the address mentioned below or you can scan the cancelled ticket and email.
a.
If your flight departure is within the next 48 hours, please call the respective airline, cancel the reservation and collect a cancellation reference number and courier the original ticket to us by clearly marking the airline cancellation reference number on the front cover of the ticket.
b.
If your flight departure is over 3 days, courier the original tickets to us and we will manage the airline cancellation requirement.
The Refund team
Arzoo.com
5th floor Samruddhi Venture Park, MIDC Andheri Central Road, Andheri East, Mumbai-400093
Phone - 022 67134444
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